Many of our customers approach us from different starting points and knowledge bases. Some customers know exactly what they want and need a partner to purchase from. Others have an idea of what they are looking for but want guidance and assistance from an expert. Other clients know they need help and need help figuring out where to begin their journey. Whether you are an expert or need to rely on an expert, Cloud Connextions is here to help!
We have customers that don’t know where or how to begin. Depending on what you are looking for, a conversation is a good starting point. Reach out to our sales team to discuss the category, topic, or challenges you are experiencing. We will schedule a time to meet with you to begin the conversation. If you have pictures of the space or blueprints, this will help us get started, but they are certainly not required. During this consult, we discuss the issues and challenges you are trying to solve, along with asking many questions to gather as much information about your organization as possible. We discuss how your internal teams will interact with technology and what you hope to achieve. We also discuss your short and long-term plans, not only with this specific technology but with other technologies your organization currently uses or needs to transition to. We want to understand the whole picture within your organization.
Sometimes, our customers know what they want to do 1-3 years out, and others don’t. Technology changes rapidly, and we are here to help guide you along the way. We ask the questions that others don’t. This helps us partner with you to develop a road map for technology success for you and your users, prepare you for changes, and help you overcome challenges.
For those that have a general idea but would like expert guidance, feel free to contact our sales team. We will schedule a meeting with you to discuss the options and pros and cons of various solutions, timelines, project plans, different product options, and more. We can also do a video meeting to demonstrate live some of the products you might be considering. We want you to make the ultimate decision on what is right for you. We will help guide and educate you in the process, but ultimately, we want you to be happy with the solution that fits your business and business needs.
For those that know exactly what they are looking for, our E-commerce site is ready to facilitate your order with a few clicks of a button. If you would like to place an order via a purchase order but need a quote to submit to your purchasing team, our sales team is able to help you with your bill of materials and create a quote. Reach out via email at Sales@videoconferencegear.com or by phone (720)-752-4560 for assistance.
No matter how you choose to work with us, the partnership doesn’t stop with the order. We can help you expand your technical knowledge, implement the technology purchased, maintain what you have, develop plans for the future, and roadmap future sites or projects.